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Choose the relevant topic so the team can understand the context sooner. Do not send passwords, full card details, CVV codes, or recovery codes.
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Questions about an account, imports, synchronization, plans, and product features.
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Requests to access, correct, delete, or understand the processing of personal data. Use “Privacy request” in the subject.
Send an emailLegal matters
Questions about terms, the public offer, intellectual property rights, and partnerships.
Send an emailSecurity reports
Describe the vulnerability, reproduction steps, and potential impact. Do not publish sensitive details before the team responds.
Send an emailService operator
ФОП Ютиш Олександр, Ukraine. The primary email for official requests is strum.yuinvest@gmail.com.
Strum does not publish a guaranteed response time. Timing depends on the topic and complexity; legally binding requests are handled within the periods required by applicable law.
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